Last updated: June 7, 2026
These Terms and Conditions ("Terms") govern your use of the website at codecollective.io and your engagement of Code Collective LLC ("Code Collective," "we," "us," or "our") for any of our offerings. By accessing our site, signing a proposal or statement of work, starting a retainer, or installing our Launch Flow app, you ("you" or "Client") agree to these Terms.
We offer three things, and different sections below apply depending on which you use:
Where you've signed a separate proposal, statement of work ("SOW"), or retainer agreement, that document controls if it conflicts with these Terms.
Code Collective provides Shopify development and optimization services for ecommerce brands, including custom storefront design and development, conversion rate optimization, ongoing maintenance, and our Launch Flow Shopify app. Content on this site is for general informational purposes, may change without notice, and does not constitute a binding offer until we sign a proposal or SOW with you.
These services and products are intended for business use by ecommerce merchants and store operators. They are not offered for personal, household, or consumer purposes.
You must be at least 18 years old and able to enter a binding contract, and if you're acting for a company you must have authority to bind it. Our work supports lawful ecommerce businesses; you're responsible for ensuring your store and the products you sell comply with applicable law and with Shopify's terms.
Each engagement begins with a written proposal or SOW describing the deliverables, timeline, fees, and assumptions. Work is limited to what that document specifies. Anything not expressly included is out of scope and may require a separate written change order at additional cost. A project or retainer begins once you've accepted the proposal in writing and paid any required deposit.
Timely delivery depends on you. You agree to provide brand guidelines, logo files, fonts, product and lifestyle assets, content, store/admin access, and timely feedback and approvals. If required materials are delayed, related timelines shift accordingly. You're responsible for the accuracy and legality of content and assets you provide and for confirming you hold the rights to them.
Every project is fixed-price and scoped upfront. Fees, payment schedule, and any deposit are set out in the applicable proposal, SOW, or retainer agreement. Published starting prices (for example, Starter from $2,500 and Growth from $6,000) are starting points; final pricing for new builds, migrations, and redesigns is custom-scoped to the work and confirmed in your proposal.
Invoices are due within 14 days of the invoice date. Any amount more than 7 days past due will accrue a late charge of 1.5% per month (18% per year) on the outstanding balance, or the maximum rate permitted by Tennessee law if lower, until paid in full. We may also pause or suspend work on accounts with overdue balances. Fees are exclusive of taxes and any third-party costs (apps, plugins, hosting, stock assets), which are your responsibility unless stated otherwise. Except as required by law or expressly stated in your agreement, fees already paid are non-refundable.
Upon full payment for the applicable work, you own the custom deliverables we create specifically for you under a project (for example, the bespoke design and theme code for your store). We retain ownership of our pre-existing and reusable materials — including our proprietary theme foundation, components, libraries, internal tools, methods, and know-how — and we grant you a non-exclusive, perpetual license to use those materials as incorporated into your deliverables. We may reuse our general skills, techniques, and reusable components on other projects.
Until full payment is received, all deliverables remain our property. Third-party materials (apps, fonts, stock assets, open-source code) are governed by their own licenses, which you're responsible for maintaining.
Unless you opt out in writing, we may reference your project and display non-confidential work in our portfolio and marketing.
Each project includes the number of revision rounds stated in the SOW (currently two rounds). Additional revisions, or changes requested after you've approved a stage, are billable as a change order. Approvals are deemed given if you don't respond within 5 business days of our request.
We'll provide a target timeline in the proposal. Timelines are estimates and depend on your timely input and third-party factors outside our control. If a project stalls due to client inactivity for more than 30 days, we may treat it as paused, invoice for work completed to date, and require a restart fee to resume.
Retainer work is delivered in recurring sprints or against allocated hours/test counts as described in your retainer agreement. We prioritize work collaboratively, but final scheduling within a sprint is at our discretion. Either party may cancel after the minimum term with 30 days' written notice; fees for the current period are non-refundable. We don't guarantee specific business outcomes such as conversion-rate or revenue increases; figures shown on our site are illustrative of past results and are not promises of future performance.
If you install or use Launch Flow, the following apply in addition to the rest of these Terms.
Access and accounts. Launch Flow connects to your Shopify store through Shopify's authentication. You're responsible for your store credentials and for all activity that occurs through your connected store, and you agree to use the app in accordance with these Terms, our documentation, and Shopify's App Store and API terms (which control if they conflict with these Terms).
Data needed to operate. To provide the app's functionality, you grant us a limited, non-exclusive license to access and process the store data the app needs to operate. We use that data to deliver the service to you, not to sell it. How we handle personal data in connection with the app is described in the Launch Flow Privacy Notice at https://vaseks.github.io/launchflow-privacy/.
Aggregated metrics. We may collect anonymized, aggregated usage and performance metrics about the app to operate, secure, and improve it. We only share such metrics in a form that does not identify you, your store, or any individual.
Provided "as is"; changes. The app is provided on an "as is" and "as available" basis. We may update, modify, add, or discontinue features, and your use of the app may depend on third-party platforms (Shopify and its APIs) that we don't control. You're responsible for maintaining backups of your store.
Acceptable use of the app. You agree not to reverse-engineer the app except as permitted by law, resell or sublicense it, interfere with its operation, or use it to store or transmit unlawful or infringing material. Any fees for the app are as listed on its Shopify App Store listing, and your use is also subject to Shopify's billing for apps.
You agree not to misuse our site, services, or app — including by attempting to gain unauthorized access, interfering with operation, reverse-engineering our proprietary materials except as permitted by law, or using our work to support unlawful activity.
Our website and the Launch Flow app are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We don't warrant that the site or app will be uninterrupted or error-free. Services are performed in a professional, workmanlike manner, but we don't guarantee specific commercial results.
To the fullest extent permitted by law, Code Collective will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to an engagement will not exceed the fees you paid us for that engagement (or, for the app, the fees paid in the 12 months before the claim). Some jurisdictions don't allow certain limitations, so some of these may not apply to you.
You agree to indemnify and hold harmless Code Collective from claims arising out of content or materials you provide, your products or store operations, or your breach of these Terms or applicable law.
Our work and the Launch Flow app depend on platforms we don't control, including Shopify, apps, and integrations. We're not responsible for changes, outages, deprecations, or pricing by those third parties, or for issues caused by them.
Each party will protect the other's non-public information shared in connection with an engagement and use it only to perform or receive the services. This doesn't apply to information that is public, independently developed, or required to be disclosed by law.
Either party may terminate an engagement for material breach if the breach isn't cured within 14 days of written notice. On termination, you'll pay for all work performed and approved expenses incurred through the termination date. Sections that by their nature should survive — including Sections 6, 7, 13, 14, 15, and 17 — survive termination.
Code Collective is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws rules. The parties will first try to resolve any dispute informally by contacting legal@codecollective.io. If unresolved within 30 days, any dispute will be resolved exclusively in the state or federal courts located in Wilson County, Tennessee, and each party consents to the jurisdiction of those courts. The prevailing party may recover reasonable attorneys' fees and costs.
We may update these Terms from time to time. For an active engagement, the version in effect is the one in force when you accepted the applicable SOW or retainer. The current version is posted at codecollective.io/terms, with the "Last updated" date above.
By using our site, services, or app, you consent to receive communications from us electronically (such as project updates, invoices, and notices), and you agree that electronic notices satisfy any requirement that a communication be in writing. We may delegate performance of services to our employees, contractors, or affiliates, but we remain responsible for the work delivered to you.
These Terms and the applicable proposal/SOW/retainer are the entire agreement on their subject matter and supersede prior discussions. If any provision is unenforceable, the rest remains in effect. Neither party is liable for delays caused by events beyond its reasonable control. You may not assign these Terms without our written consent. Our failure to enforce a provision is not a waiver of it. In these Terms, "including" means "including but not limited to."
Questions about these Terms can be sent to:
Code Collective LLC - legal@codecollective.io
